Insurance Claims

A shopping cart clips your door in a parking lot. A branch scrapes your fender during a South Coast storm. A minor fender-bender leaves a scuff instead of a dent. However the damage happened—whether it’s a fresh scratch or a patch of chipped paint—it raises the same question: Does insurance pay to fix it? The…

If your insurance company gives you a list of “recommended” auto body shops after a car accident, it can feel like you’re supposed to pick one of them. But do you have to use the body shop your insurance company recommends? In most cases, no. You can ask questions, compare your options, and choose a…